1. Return Eligibility

• Non‑Perishable Agriculture, Agro‑Food & Crafts: return within seven (7) calendar days of delivery.
• Perishables: non‑returnable unless damaged or spoiled upon arrival.

2. Conditions

Items must be unused, in original packaging, and accompanied by proof of purchase.

3. Procedure

Email admin return email to be determined within the return window for details on return procedures.

4. Shipping Costs

• Defective/incorrect items: Cooperative pays return shipping.
• Change‑of‑mind returns: Buyer pays return shipping.

5. Refunds

Refunds are issued via the original payment method within ten (10) business days of receiving and inspecting the returned item.

6. Exchanges

Where stock allows, Buyers may request exchanges instead of refunds, subject to the same conditions.

7. Contact

Return questions: admin return email to be determined.